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The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12211, 12207, 12205, 12210, 12202 and 12201.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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In the last three months, how would you rate Spectrum?
2.26 out of 5 266,326 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Schenectady, Latham, Waterford, Albany, Cohoes, Troy, Delmar, Glenmont, Selkirk, Rensselaer, Averill Park, Watervliet, Guilderland, Voorheesville and East Greenbush.
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City | Problem Type | Report Time |
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Internet | ||
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Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
Mike Magin (@mmagin35) reported fromWaterford, New York
@Ask_Spectrum Albany/Troy, NY outage. R u aware???
Krissy Canova (@krissycanova) reported fromCohoes, New York
@Ask_Spectrum UPDATE: It’s now been an hour and I’m yet to receive any assistance from @AskSpectrum... still a DESPICABLE display of customer serve — JUST ANOTHER REMINDER OF WHY WE NEED COMPETITIVE INTERNET OPTIONS IN UPSTATE NY
Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
Krissy Canova (@krissycanova) reported fromCohoes, New York
Waited 15 minutes for a call back from @GetSpectrum for them to call back from the wrong department... and now it’ll be another 30 minutes on hold for that department. SOMEONE PLEASE TELL ME I CAN GET A NEW SERVICE PROVIDER WHEN I MOVE OUT. #LuckyItsMyDayOff #WhyAreYouSoAwful?
Art Breault (@artbreault) reported fromNiskayuna, New York
@GetSpectrum Is there an outage in Niskayuna NY? TV, Internet, Phone. Any idea how much longer?
Brad 💙⚾️ (@BradeyLiverio) reported fromDelmar, New York
@Ask_Spectrum Good afternoon I’m wondering if there are network connection issues going on in Zip Code 12054 (Delmar, NY)? Internet is somewhat working but at very slow speeds
HRH Amanda, duch*ess of Magick (@MandiSchu84) reported fromCohoes, New York
Went to bed with WiFi, woke up it was spotty... now @GetSpectrum has to come fix it and hopefully they’re on time
Krissy Canova (@krissycanova) reported fromCohoes, New York
@MikeBucc @GetSpectrum @Roku I was SO set on buying Roku TVs only from this point forward but now am wondering if this’ll be an issue for me.
Ariana Desiree (@ohheyyitsalexx) reported fromTroy, New York
@GetSpectrum is literally the worst internet in all of the world. I would switch if I had any other provider in my area. Nothing ever loads, nobody ever helps.. I pay obscene amounts! I had dial up in 2003 faster than this crap
Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored yesterday, but our internet/TV service has been out for over 72 hours. When will it be restored?
Krissy Canova (@krissycanova) reported fromHampton Manor, New York
My issues with @GetSpectrum continue… Who doesn’t love paying $120+/month for them to RUIN your brand new home? They drilled the cable into the WRONG side of my home & left all wires tangled or hanging out of the siding (which it shouldn’t be tucked under to begin with).
Tyler Ronan (@CoachRonan) reported fromTroy, New York
So far in this first half I’ve had a pixelated picture the entire time, lost sound twice and a completely frozen picture three times. I’m very happy I play @GetSpectrum $140 a month for this. #terrible
Thomas A. Cullen (@kryptogram1) reported fromNiskayuna, New York
@GetSpectrum our internet just continues to periodically suck. So much money...such awful reception.
Natalie Rowan (@natalierowannn) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Our power was restored in Albany, NY yesterday. However, our internet/tv service has been out for over 72 hours. When will it be restored?
Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
Ryan Maloney (@ryanemaloney) reported fromWestmere, New York
@Ask_Spectrum I’ve called mobile support a few times about a new SIM card that was supposed to have been mailed out last week. I just find it odd that no confirmation email has ever been sent about it actually being mailed. Would you have any info on this?
Isabella Orengo (@OrengoIsabella) reported fromColonie, New York
Having an outage at work because of @GetSpectrum @Ask_Spectrum and have so much work to do.
Kyle Radzyminski (@kyle_radz) reported fromWynantskill, New York
@Ask_Spectrum I just spent the last hour speaking with your representatives. You can’t and don’t want to help me. Scrooge’s. Hope you get coal for Xmas
Mike Elmendorf (@MikeElmendorf) reported fromLatham Mobile Home Court, New York
@Ask_Spectrum Are you having an outage in the Albany, NY area? Our internet, cable and phone are all down.
Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
x- ashlee (@_officialashlee) reported
@Seavey_Chris @capturesca @GetSpectrum att sucks lowkey
Ali (@Ali_cat_02) reported
@Seavey_Chris @capturesca @GetSpectrum Ya it do be pretty bad
liz 🦋 (@always_wdw) reported
@Seavey_Chris @GetSpectrum spectrum sucks
BucciGrinds (@BucciGrinds) reported
I need an internet expert to come look at my ****. I am so tired of not having internet when I’m hardwired and pay for the best internet @GetSpectrum offers. I have to restart everything like 3 times a day!
Kinkz (@diamond_ahava) reported
@GetSpectrum y’all customer service team is probably one the best teams out there 💯 yes one call resolution
Andrea Lambert (@aklambert67) reported
@GetSpectrum is the poster child of greedy corps, holding ppl hostage in order to squeeze every cent they can out of them. Customers who need to cancel their outrageously priced basic cable & their slowest internet service at $250/mo bc it's either food & a home or cable,
Bruhemious 🏳️🌈 (@bruhemious) reported
@Ask_Spectrum is there an outage in the Glendora 91740 area?
Dave Ann Buster (@DaveAnnBuster1) reported
@13WHAM Antenna and Online. **** @GetSpectrum and their price gouging and bs tactics. Don't miss em 1 bit.
M a c (@nymac918) reported
@Ask_Spectrum what’s happening with our Wifi? How long will it be down and more importantly- I would like to be credited for the time lost.
Hynes Ketchup Gaming (@HynesGaming) reported
Apparently there's a outage where I live, so there most likely won't be a stream from me tonight.Shoutout to @GetSpectrum for meh service at an expensive rate!