The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 623 |
| Houston, TX | 497 |
| Philadelphia, PA | 288 |
| Washington, D.C., DC | 251 |
| Seattle, WA | 212 |
| Atlanta, GA | 211 |
| Denver, CO | 200 |
| Salt Lake City, UT | 185 |
| Detroit, MI | 149 |
| San Francisco, CA | 137 |
| Sacramento, CA | 132 |
| Indianapolis, IN | 127 |
| Miami, FL | 122 |
| Brooklyn, NY | 120 |
| Portland, OR | 116 |
| Orlando, FL | 115 |
| Minneapolis, MN | 114 |
| Boston, MA | 108 |
| Pittsburgh, PA | 83 |
| Jacksonville, FL | 76 |
| Oakland, CA | 71 |
| Tampa, FL | 65 |
| Baltimore, MD | 64 |
| New York City, NY | 63 |
| Charlotte, NC | 48 |
| Nashville, TN | 43 |
| San Jose, CA | 40 |
| Birmingham, AL | 40 |
| Reno, NV | 39 |
| Dallas, TX | 39 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
FMO (@ftandru) reported @jelynchjr I just struggled to find it myself. Wtf. Also, soon peaco*ck is t free for Xfinity ppl. Have to buy it. Paramount too. Both used to be free for Comcast peeps.
- Jessica Kia (@JessicaKia) reported
@WidsterWeakly @MollyJongFast I’m angry too, but I have to advocate for kind, polite & respectful requests:I’ve been a loyal Xfinity customer, & I’m asking that you reject any demands from Fox for a rate increase.It’s unfair for customers like me to pay more for a channel we don’t watch and don’t support.
- Michael MPH © (@PhillyPartTwo) reported fromJuniata, Pennsylvania
@YoThatsMyJawn Tbh I don't even care about the Apple ones either. They produce a really great broadcast. I happen to not have Apple but a lot of other people do, but you know what, I can miss that one game it's okay. I chose not to have that service like I could choose to not have Comcast.
- Ravenwood (@BardicWolf73) reported
@Phillies @PhilliesNation Do we have to pay to watch the game on peaco*ck today? This is total bullsh*t. As a taxpayer we paid for the the municipal bonds that help to finance CBP. **** comcast
- Uncle Pizz (@BoulPizz) reported
****** be talkin all this **** but be wanting to go with me to xfinity live to play in the snow. give me a ****** break
- BigJim__11 (@BigJim__11) reported
@Colton418 @Quandal61233051 @CouchRacerShop Xfinity is fun every week to be honest. Makes Cup look terrible
- virgo **** (@frenchoniongrl) reported
Bro xfinity is on my **** list fr they have charged me incorrectly so many times it’s insane 😩 I discontinued my service a MONTH ago and just got charged for unreturned equipment….I literally have never used xfinity equipment
- Jason E (@jason7132) reported
@ericbehel @Overgirl I tried everything i tried different DNS servers and moving my router closer to my Xbox and restarting it and I been doing this since this morning and I can not find the reason why I have such a slow upload speed I never had a bad upload speed until Xfinity changed outside cable
- Roseirma (@Roseirma2) reported
@AccioStickThing @bonzai67 @MollyJongFast good luck calling them and having a conversation with comcast/xfinity. it took me 2 weeks to cancel my tv service. they are gansters.
- Chaim Bloom Blows (@Momsahoe466) reported
@SurvivingGrady @Xfinity I just pay for Hulu now. I canceled my cable service last year. Hulu has live TV. It’s only like 75 bucks a month or something
- tim 🎩🐢 (@urbane_turtle) reported
Peaco*ck is a terrible app and I already have an xfinity account but it won’t let me link
- 🇺🇦 Eric Dungan 🇺🇦 (@ericdungan) reported
@comcast Link doesn't work on Chrome or Safari on and Ipad.
- isabell hernandez “BELLA BOO” (@LaBellaBoo24) reported
It got so bad that they even got Verizon and Comcast and Nipsco paid off like what a disgrace of leadership America has ! All for money and power
- annouls8 (@annouls8) reported
@assumezero1 @Xfinity I’m seriously considering canceling my cable and only keep the Internet. I hate their customer service or lack there of. Then my bill will decrease dramatically. Do you @Xfinity think you can keep alienating your customers without repercussions?!??
- ozlcl.studio (@olioioilo) reported fromChicago, Illinois
@Xfinity still sucks. Very much.
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